Here are a few things you'll need to know,
before you receive your turtles.
First, fill a small container with one to two inches of tap water. Next, place that container of water to the side
allowing it to warm up to room temperature. You will need this container of room temperature water later when you
receive your turtles.
When turtles are shipped out they are placed into a state of hibernation. "In other words they fall into a deep sleep."
When the UPS driver delivers your package, the first thing you'll need to do is open your package carefully "remember your new turtle is inside". Next you will want to take the container that your turtle is in and remove it from the package and set it to the side. Your shipping package will also contain an envelope which includes a care sheet, sample of food and a few gifts from us to you.
Next take your container of turtles and place them into the room temperature water you had previously prepared. Your turtles may appear sluggish, slow to respond, sleeping or even lifeless. Remember they're in hibernation. It may take
24 to 48 hours before they start to move around and come completely out of hibernation. Do not worry, this is perfectly normal. Just
leave them alone until they start to move around. Now is a good time to read over the care sheet provided in your package. Once your turtles start moving around you may then place them into their new home.
Now just sit back and enjoy your new turtles.