I ordered them yesterday and got them today. The shipping process was fast, informative, and convenient. I never felt out of the loop and any apprehension I started to have was put to rest by the periodic emails with updates to my delivery status. The turtle seem lively, are doing well with my others. One thing I didn't like was the wet newspaper they came in, which was all over the inside of their shells. Otherwise they are great, great service. Assuming they are healthy long term I will definitely order again.